Privacy Policy Notice

This Privacy Policy Notice is served by Stephens and Partners Ltd, 128 City Road, London, EC1V 2NX, under the website www.stephensandpartners.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When registering on our site or submitting a contact request form, as appropriate, you may be asked to enter your name, e-mail address, phone number, and demographic information.  You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

•    To personalise your experience (your information helps us to better respond to your individual needs)
•    To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
•    To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
•    To process transactions
•    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
•    To administer a contest, promotion, survey or other site feature
•    Internal record keeping
•    We may use the information to improve our products and services
•    We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
•    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone
•    We may use the information to customise the website according to your interests
•    To send periodic emails
•    The email address you provide for order processing, may be used to send you information and updates pertaining to your enquiry, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights and the rights of others, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our website’s privacy policy, and how we use Cookies.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at white@stephensandpartners.com

Do we use cookies?

Yes, we use cookies principally because we want to make our websites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details.

In the unlikely event that our websites use cookies to store personal information about you, Stephens and Partners Ltd encrypts the personal data to prevent unauthorised use by anyone else.

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